billing & payment
Billing & Payment
We are in-network with many, but not all insurance plans. Prior to your initial visit, please do the following:
- Contact your insurance company to verify that the provider you will be seeing is in network with them.
- Obtain any necessary referrals from you PCP if required by your insurance company prior to your initial appt. If we do not receive confirmation that referral was approved, your appt will be cancelled until we receive it.
- Inform us of any insurance coverage changes prior to the service. If you do not have your up-to-date insurance information, we will reschedule your appointment or classify your appointment as self-pay.
Payment Policy
- All payments are due at the time of services rendered.
- If you have an outstanding balance, you will not be seen until it has been paid.
Cancellations & No show
- Cancellations < 24 hours before an intake appointment will incur a $100 fee
- Cancellations < 24 hours before a follow-up appointment will incur a $50 fee
Self Pay
Intakes
- Adults: $299.99 to $399.99
- Children (under 18): $399.99 to 499.99
Follow-Ups
- $129.99-$299.99
- Dependent on the length and complexity of the visit
Insurances Accepted
- Aetna
- Allways
- BCBS
- Cigna
- GIC
- Harvard Pilgrim
- Medicare
- Optum
- Tufts
- United Healthcare
Out of Network
- We are in-network with many but not all insurances.
- We will provide you with an invoice for services rendered and you may discuss possible reimbursement with your insurance company.
Telehealth Services
- May not be covered by all insurance plans.
- If insurance does not cover the Telehealth visit, you will be considered self-pay and our published self-pay fee will apply.
- Non-covered Telehealth visits will be the patient’s responsibility.
Accepted Payment Methods
- Cash
- HSA/FSA
- Debit card
- All major credit cards
- Cash App
- Venmo
- PayPal
"Asking for help is not a sign of weakness. It is a moment of strength."
Are you struggling with issues related to trauma, depression, addiction, anxiety, or major life changes? Are these issues affecting your personal relationships, academic or work performance? There comes a time when help is needed from a certified professional to cope with many of life’s challenges.
We are currently ACCEPTING NEW PATIENTS for in-person appointments at our Canton location. Telehealth consultations are available throughout Massachusetts and New Hampshire when appropriate. Our sessions are by appointment only, and we do not have walk-in or crisis management options available.